New Customer

Add Customer  to database

Add Customer
to database

Customer Receives  Welcome Email

Customer Receives
Welcome Email

*Emails and/or notifications are automatically sent as a part of how CAR operates.*
Add Vehicle to  customer profile

Add Vehicle to
customer profile

Start new  service request

Start new
service request

Notify Customer  Initial Service Detail Notification | Email

Notify Customer
Initial Service Detail Notification | Email

*Emails and/or notifications are automatically sent as a part of how CAR operates.*
Label items needed  in service request

Label items needed
in service request

Inspect vehicle and  or perform service

Inspect vehicle and
or perform service

Build estimate and get customer authorization for further services

Build estimate and get customer authorization for further services

Send Updated Information to Customer  Inspection & Service Detail Notification | Email

Send Updated Information to Customer
Inspection & Service Detail Notification | Email

*Emails and/or notifications are automatically sent as a part of how CAR operates.*
Work in progress

Work in progress

Service Completion

Service Completion

Service Completion  Final Invoice Sent To Customer Notification | Email

Service Completion
Final Invoice Sent To Customer Notification | Email

*Emails and/or notifications are automatically sent as a part of how CAR operates.*
Print Invoice

Print Invoice

Follow Up  Ask Customer To Rate Service Notification | Email

Follow Up
Ask Customer To Rate Service Notification | Email

Existing Customer

Search for customer –Via Easy Check In

Search for customer –
Via Easy Check In

Start new  service request

Start new
service request

Notify Customer  Initial Service Detail Notification | Email

Notify Customer
Initial Service Detail Notification | Email

*Emails and/or notifications are automatically sent as a part of how CAR operates.*
Label items needed  in service request

Label items needed
in service request

Inspect vehicle and  or perform service

Inspect vehicle and
or perform service

Build estimate and get customer authorization for further services

Build estimate and get customer authorization for further services

Send Updated Information to Customer  Inspection & Service Detail Notification | Email

Send Updated Information to Customer
Inspection & Service Detail Notification | Email

*Emails and/or notifications are automatically sent as a part of how CAR operates.*
Work in progress

Work in progress

Service Completion

Service Completion

Service Completion  Final Invoice Sent To Customer Notification | Email

Service Completion
Final Invoice Sent To Customer Notification | Email

*Emails and/or notifications are automatically sent as a part of how CAR operates.*
Print Invoice

Print Invoice

Follow Up  Ask Customer To Rate Service Notification | Email

Follow Up
Ask Customer To Rate Service Notification | Email

Employee Control

New Customer - Add Customerto Database

New Customer -
Add Customer
to Database

Customer Receives  Welcome Email

Customer Receives
Welcome Email

*Emails and/or notifications are automatically sent as a part of how CAR operates.*
Existing Customer - Add Vehicle tocustomer profile

Existing Customer -
Add Vehicle to
customer profile

Start new  service request

Start new
service request

Notify Customer  Initial Service Detail Notification | Email

Notify Customer
Initial Service Detail Notification | Email

*Emails and/or notifications are automatically sent as a part of how CAR operates.*
Label items needed  in service request

Label items needed
in service request

Mark vehicle underprocess and assign totechnician

Mark vehicle under
process and assign to
technician

Technician: Start timerwith service

Technician: Start timer
with service

Inspect vehicle and  or perform service

Inspect vehicle and
or perform service

Technician: Mark done

Technician: Mark done

Build estimate and get customer authorization for further services

Build estimate and get customer authorization for further services

Work in progress |Punch In/Out.

Work in progress |
Punch In/Out.

Service Completion

Service Completion

Service Completion  Final Invoice Sent To Customer Notification | Email

Service Completion
Final Invoice Sent To Customer Notification | Email

*Emails and/or notifications are automatically sent as a part of how CAR operates.*
Print Invoice

Print Invoice

Follow Up  Ask Customer To Rate Service Notification | Email

Follow Up
Ask Customer To Rate Service Notification | Email