When your customer says, "Can you come with me so I can show you something on my vehicle?"... Grab your internet enabled device and GO! That's what being mobile with CAR means.
Quickly and clearly communicate with customers through CAR. Attach photos right to their service request to create transparency between you and your customer.
Stop selling and start advising.
Watch this short video to understand that with CAR, your software goes outside with you to check in a vehicle. There is no more time lost talking to a customer at the counter, grabbing your pen and paper to walk out with the customer and discuss their concerns, then walk back in and sit down to put them in your present system. With CAR, you can grab your phone and walk out with the customer. As they point out concerns you can open the service request on the spot and take photos and/notes of problems areas. If you stop your day to go outside for 5 customers without 'checking their vehicle in' along the way, you just lost an hour of your day at minimum. Check them in with CAR and get that hour back, make less mistakes, keep the shop moving and 'WOW' your customer.