January 2019 System Updates & News
On The Lot:
You can now mark a vehicle "On The Lot" and it's to be treated as... "In My Possession". It helps unclutter the service request que considerably and allows you to quickly wrap your head around what's going on at the moment. We are still ironing this out, but the time is saves everyone at the shop here is noticeable to say the least.
Inventory is now Live:
Inventory comes complete with the ability for you to import and export all of your parts through it's own uploading system. In addition to that, parts that are ordered through PartsTech are automatically entered into your inventory and start to count towards monthly totals that help you establish trends in parts you use the most. There's also a functional return que. So if you order a part through PartsTech and remove it from an invoice, the system asks you if you are keeping it in inventory of if you are putting it in the "Return Que", aka the return shelf. This also has it's own ability for you to mark parts as returned to a particular vendor, even allows for you to upload a photo of the return ticket the vendor leaves you with.
Inventory also comes with a "tagging" system. The tagging system will allows you to basically organize your inventory according to your business. So you can label your shelves like, "A2B". Shelf A, Row 2, Column B. Maybe you have a particular high priced part in your office. You can tag it with "Office". The possibilities are literally endless and it's a simple system to implement.
Employee Management is Enhanced:
We have built in some features to better control employee timers and control the session of each individual who is working on filling out tickets.
Reduced Repetitive Steps:
We have added functionality that auto fills the state, timezone and customer type for each customer as well as the vehicle license plate state. Saving you a few seconds each time from having to select them.
Consolidated Closing of Service Requests:
A work in progress to help speed up some of the quicker/shorter service requests. There are other additions to this coming this month as well.
On the docket for this month is...
- Price Matrix - Linear
- Plate To Vehicle Information
- Diagnostic Time Option When There Are Rejected Jobs
- Learn While You Use - A help feature is being built in to help you accomplish basic steps to help you adjust to a new system.