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CAR Update: Late May 2019

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Late May 2019 System Updates & News

What's New:

Check for Existing Service Requests:
When opening a service request, you will now be prompted with a notification that lets you know if this particular vehicle already has open service requests! You will received a pop-up like this one:
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You can hover over any CAR ID on that list and it becomes click-able.  Upon clicking, it will open a new tab with that service request for you to review.
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Additionally, when ignoring those prompts, it will provide the full customer balance when pressing submit, like so:
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Edit Title, Notes, & Mileage From Fill Recommendation Page
This one is pretty self explanatory.  There is now a "red pencil" next to these data fields, clicking on any of them, bring up the following pop-up.  Allowing you to make changes without having to do the "Edit Page".
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Copy Jobs

We are particularly excited about this update, which is the first of many to debut over the next 90 days, helping you save significant time.  You can now go to ANY previous service request and copy an entire job and paste it into a new request.

 

The easiest example is, let's assume you do an oil change.  If, you  build out the service request once with the correct oil filter, oil and quantity, as well as labor and other charges... you never have to type it out again. 

 

In order test this functionality, search for a previous service by license plate or part number.  From the results list, pick a service request that contains the service you are now performing again. Open that service request, copy the job to the clipboard. Navigate to the new service request and paste it in.

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In this example we searched by license plate number,  opened a previous request, scrolled to the job and pressed "Copy Job".  Notice a message that says "Success! Job Copied to Clipboard."  We then backed out and went to the new service request, pressed the "Paste" icon and am able to review the job before pasting it.
Request Categories Added

We are working on custom options for categories, however for the time being we are filling the missing elements based on user feedback. 

We have recently added:

 

  1. Heating & Air Conditioning - Heater Core
  2. Brakes & Traction Control - Hydraulic System - Master Cylinder
  3. Steering & Suspension - Steering - Steering Damper
  4. Steering & Suspension - Steering - Inner Tie Rod
  5. Steering & Suspension - Steering - Outer Tie Rod
  6. Engine, Cooling & Exhaust - Engine - Valve Cover
  7. Engine, Cooling & Exhaust - Engine - Valve Cover Gasket
  8. Steering & Suspension - Suspension - Front Lower Control Arm
  9. Steering & Suspension - Suspension - Front Upper Control Arm
  10. Steering & Suspension - Suspension - Rear Lower Control Arm
  11. Steering & Suspension - Suspension - Rear Upper Control Arm
  12. Steering & Suspension - Suspension - Trailing Arm
  13. Powertrain Management - Emission Control Systems - Mass  Air Flow Sensor
  14. #16 - Sway Bar - Front
  15. #16 - Sway Bar - Rear
  16. #8 Drive Shaft - Front
  17. #8 Drive Shaft - Rear
  18. #8 Universal Joint - Front
  19. #8 Universal Joint - Rear
  20. #18 Transmission Line
Info Details Picture Access
When clicking on a photo in the vehicle details pop-up, the photo is now displayed.  
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RepairLinkShop.com Access:

Access to RepairLinkShop.com is available within CAR.  We are working on being able to pull information from that resource, but for now we are providing access to it through the CAR console.

 

Access to RepairLinkShop.com through CAR must be requested and is not granted automatically.

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