CAR's Resolution To DVIR
Inexpensive
With CRM behavior by design, mandatory DVIR's, direct customer communication and authorization along with full digital vehicle management... for one affordable price.
Reduced Liability
Perform digital vehicle inspections, to outline everything the customer should be aware of. Docs, photos and videos as proof in each service request help build trust, which leads to increased sales and limited liability.
Updated
Designed for a new level of native integration. Which means, we can build features to suit you, as you envision and not clutter other business users experience with features they don't need.
Single Platform
You don't need 3 or more subscriptions to provide exemplary and affordable service. You only need CAR, the only fully mobile platform built around the principles of service to serve your customers better.
Digital Vehicle Inspection Report On Multiple Devices
CAR Facilities Are Raising Their ARO By Over 100%
One of the best features Complete Auto Reports has to offer to both its clients and their customers is the Digital Vehicle Inspection Report (DVIR for short). The DVIR in our auto repair software helps shops explain to their customers what is wrong and then clearly communicate the problem and the recommended fix.
This feature is standard in CAR. As a matter of fact, it not only standard.... it's mandatory and must be manually bypassed. Helping you change the culture at your facility from a selling culture to an inspection culture.
DVIR's are automatically shared with your customers when sending them the estimate for authorization. No special subscriptions or extensions needed.
This feature is standard in CAR. As a matter of fact, it not only standard.... it's mandatory and must be manually bypassed. Helping you change the culture at your facility from a selling culture to an inspection culture.
DVIR's are automatically shared with your customers when sending them the estimate for authorization. No special subscriptions or extensions needed.
CAR's Resolution To DVIR
Inexpensive
With CRM behavior by design, mandatory DVIR's, direct customer communication and authorization along with full digital vehicle management... for one affordable price.
Reduced Liability
Perform digital vehicle inspections, to outline everything the customer should be aware of. Docs, photos and videos as proof in each service request help build trust, which leads to increased sales and limited liability.
Updated
Designed for a new level of native integration. Which means, we can build features to suit you, as you envision and not clutter other business users experience with features they don't need.
Single Platform
You don't need 3 or more subscriptions to provide exemplary and affordable service. You only need CAR, the only fully mobile platform built around the principles of service to serve your customers better.
CAR Digital Vehicle Inspection Report On Multiple Devices
One of the best features Complete Auto Reports has to offer to both its clients and their customers is the Digital Vehicle Inspection Report (DVIR for short). The DVIR in our auto repair software helps shops explain to their customers what is wrong and then clearly communicate the problem and the recommended fix.
This feature is standard in CAR. As a matter of fact, it not only standard.... it's mandatory and must be manually bypassed. Helping you change the culture at your facility from a selling culture to an inspection culture.
DVIR's are automatically shared with your customers when sending them the estimate for authorization. No special subscriptions or extensions needed.
This feature is standard in CAR. As a matter of fact, it not only standard.... it's mandatory and must be manually bypassed. Helping you change the culture at your facility from a selling culture to an inspection culture.
DVIR's are automatically shared with your customers when sending them the estimate for authorization. No special subscriptions or extensions needed.
Industry DVIR Challenges
Expensive
Addons start @ $200 a month and run over $1,000, just for DVIR capabilities.
Liability
Vehicle service has become a liability with immense amounts of relevant data that must not only be stored, it should be shared with the customer.
Outdated
Outdated software forces "bridged & bloated" solutions for DVIR's
Multi-Platform
Multiple processes make training difficult and expensive. The standard today requires no less than 3 solutions: DVIR, Invoice, & CRM.
Today's service facilities are facing the challenges of using decades old software that is relying on "bridges" in technology to provide what their solution should be giving them. However, most platforms today don't incorporate digital vehicle inspection reports with their platform, forcing service facilities to pay for multiple subscriptions when one should do the job.
Most companies charge anywhere from several hundred dollars to over $1,000 per month just to give you the ability to inspect a vehicle and communicate that with your customer.
Most companies charge anywhere from several hundred dollars to over $1,000 per month just to give you the ability to inspect a vehicle and communicate that with your customer.
Industry DVIR Challenges
Expensive
Add-ons start at $200 /month and can exceed $1,000, just for DVIR capabilities.
Liability
Vehicle service has become a liability where large amounts of information is collected but rarely shared with the customer.
Outdated
Outdated software forces multi "bridged & bloated" solutions for DVIRs
Multi-Platform
Multiple processes make training difficult and expensive. Today's solutions require 3 platforms: DVIR, Invoice, & CRM.
Today's service facilities are facing the challenges of using decades old software that is relying on "bridges" in technology to provide what their solution should be giving them. However, most platforms today don't incorporate digital vehicle inspection reports with their platform, forcing service facilities to pay for multiple subscriptions when one should do the job.
Most companies charge anywhere from several hundred dollars to over $1,000 per month just to give you the ability to inspect a vehicle and communicate that with your customer.
Most companies charge anywhere from several hundred dollars to over $1,000 per month just to give you the ability to inspect a vehicle and communicate that with your customer.
The Importance Of Inspecting Every Vehicle
Study results can be found here.
The DVIR in our auto repair software helps build the relationship between mechanic and customer through transparency. By highlighting problem areas or potential areas for future concern to the customer and digitally showing them... you are validating your business and building priceless trust that leads to expanded revenue.
Customer Transparency
Ensure each service is completed with complete transparency so authorization is acquired because your custoemrs can see the issue at hand. This is enabled by attaching our DVIR's right to the service request.
Replicate Process
Adapting to the mindset of providing Digital Vehicle Inspection Reports to every customer, your service process streamlines your business. Effectively reducing wasted time and eliminating the need to fill out forms by hand.
CAR's DVIR In Action
CAR is designed to perform a DVIR with every vehicle that comes into the service facility, technicians must indicate that one was not performed. If one is not completed, there is automatic reminder to do one! Once complete, the inspection is sent directly to your customer with an estimate of the work so they can see what you see and then can decide what they want done with their vehicle. Our DIR is also completely customizable so it can take on any fleet solution!
Statistics state that there are missed opportunities from failing to inspect a customer's vehicle. Not only is it a missed opportunity for the auto repair facility, but it's a disservice to your customers. If you do not advise a customer about a coolant leak, that leak won't fix itself. It'll get worse, eventually leaving the customer stranded. Which will require a tow, at least one day of work lost, and just a terrible inconvenience for everyone. But the coolant leak is the "easy" one.
Statistics state that there are missed opportunities from failing to inspect a customer's vehicle. Not only is it a missed opportunity for the auto repair facility, but it's a disservice to your customers. If you do not advise a customer about a coolant leak, that leak won't fix itself. It'll get worse, eventually leaving the customer stranded. Which will require a tow, at least one day of work lost, and just a terrible inconvenience for everyone. But the coolant leak is the "easy" one.
CAR Facilities Are Raising Their ARO By Over 100%