Having fast access to prior records enables employees to be more efficient and empowers customers to know what is going on and what has gone on. Building trust is usually a personable process that we have built into CAR through our transparent approach. Experience the difference the future brings to your auto repair business.
Kiss your days of digging through piles of files or opening 80 program windows, goodbye! Instantly get a car’s repair history with CAR.
Let's discuss these scenarios and see how you can relate.
Scenario 1: A fleet customer that comes in once a quarter to have regular service performed. With CAR, you can pull up their history in 2 click on the screen and evaluate their past services immediately. One trick our founder's facility like to use... he checks the mileage in-between services to see if he needs to order an air filter and/or a cabin filter for the service. By spending less than two minutes on this evaluation and having parts readily available... this car goes on and off the lift in less than 45 minutes and no downtime waiting for parts.
Scenario 2: A regular customer has a check engine light on. But they were just there 4 months ago with the check engine light and they don't understand why the light is on! Didn't you fix it right the first time?! With CAR, you can save ALL the details and pull up the repair history and data immediately and you can help calm an upset customer with facts, not excuses.