A recent customer came in and brought their service records from all of the previous years.
A stack of paper the size of a dime. The CAR facility scanned all of her receipts and attached the pdf to her vehicle profile. Eliminating the need to worry about where that paperwork ever is and having proof of all the services that were done should it ever be needed.
Follow through with this article by reading about our other experiences in the auto industry, where we pass on lessons about running a business in 2018. This is focused on the auto repair industry, but there is plenty here that can be applied forward to help other businesses get off the ground and noticed locally. Even though the businesses may differ significantly, the challenges of getting noticed and operating efficiently are similar.